+−⟲ SR Management System NebuLogicTechnologies Client SR MANAGEMENTSYSTEM DATABASE Azure B2C MAILGUN MONITORING TOOL SOLUTION 2 SOLUTION 1 What I Have in Mind- Each Client has 'N' emails to raise severity/service requests- Application is decoupled from all existing solutions to avoid dependency- Enforce Strict MFA (B2C)- Continuous Monitoring for Heart Beat / Health Check- Email Notifications on missed heartbeats or failed health check- Email Triggers upon Issue Creation- Monitor the SR Management System through the tool.- Monitoring Tool to be independent preferably- Points to be added by the team in meeting Things that can be nice to have- Multi Regional Deployment to handle Azure Failures.- Application to be deployed in a region where our solution has not been deployed.- Points to be added by the team in meeting